FAQ

Click on "Forgot password?" at the top bar of the website. Enter the e-mail address you registered your account with and your log in details will be mailed to you

We currently accept the following payment options: Visa, MasterCard and CASHlib. When you are logged in to your account, click on “Deposit” to find out what deposit methods are available to you.

No. We do not charge any fees and all our payment options are free. However, in some cases the payment provider may charge a transaction fee.

To make a deposit at YBet, you first need to create an account. After logging in to your account, please go to "Deposit" in the menu at the top. When you have chosen your preferred payment method, enter the relevant account information and the funds will be credited to your account after the time period stated in the deposit information. When choosing Credit / Debit Card you will be re-directed to E-PRO solutions where your purchase will result in the issuing of an E-VOUCHER (electronic money).

Wire transfer

You may request a withdrawal from the Cashier at any time. Minimum withdrawal is €150 and transactions are usually processed within 72 hours. After the withdrawal has been processed by our payments team, it will take 3-5 days for the payment to reach your bank account as this is an international bank transaction.

To withdraw amounts lower than €150, you can request a manual withdrawal via any payment method available on the website. A manual withdrawal has an administrative fee of €10 that will be deducted from the withdrawal amount you have requested. To make a manual withdrawal, you must have made at least one deposit. To request a manual withdrawal, please send an email to [email protected] with your IBAN and Swift/BIC details and our payments team will process it for you.

We accept the following currencies: EUR.

We are licensed for operation in Curaçao, and all our games are fully certified by Technical Systems Testing, which is an accredited 3rd party testing company.

We are unique with our bonuses and unlike any other online casinos our bonus terms are simple and easy to understand. We don't require impossible wager requirements; rather we deliver casino chips straight into your account. The chips are yours to play with right away but cannot be cashed out. However, any money you win with those chips is available for withdrawal instantly. This is the fairest policy you will find, GUARANTEED!

We use Random Number Generator (RNG) to randomly produce the gaming results. Also, all games are fully certified by Technical Systems Testing, which guarantees the highest standards online.

All players are welcome at YBet, but due to gambling restrictions in certain countries, we cannot accept players from: Afghanistan, Algeria, American Samoa, Andorra, Angola, Australia, Azerbaijan, Bahrain, Bangladesh, Belarus, Bhutan, Bosnia and Herzegovina, Botswana, Bulgaria, Brunei, Cameroon, Canada, Chad, Chile, China (Hong Kong S.A.R.) Curacao, Cote D’Ivoire (Ivory Coast), Croatia (Hrvatska), Czech Republic, Denmark, Ethiopia, Faroe Islands, Georgia, Hungary, India, Indonesia, Iran, Iraq, Israel, Jordan, Kuwait, Lebanon, Liberia, Lithuania, Malaysia, Moldova, Mongolia, Morocco, Netherlands, New Caledonia, New Zealand, Nigeria, Pakistan, Philippines, Poland, Qatar, Russia, Singapore, Slovenia, Somalia, South Georgia, Sudan, Suriname, Syria, Tajikistan, Tanzania, Thailand, Turkmenistan, Uganda, United Kingdom, Ukraine, United Arab Emirates, United States of America, Vietnam, Yemen, Zambia and Zimbabwe.